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Fixing a loud PSU fan without dying

2025-07-30T00:00:00Z

Three months after I built my new computer, it started annoying me. There would occasionally be a noise that sounded like a fan was catching on a cable, but there weren’t any loose cables to be a problem. Over the course of a few weeks, the sound got progressively worse to the extent that I didn’t want to use the computer without headphones on. I measured the sound at 63 dB, which is about the sound of someone talking. That may not sound terrible, but it’s a constant, nasty noise coming from something that sits about 40cm from my head.

After some investigating¹, I identified the PSU fan as the culprit. I have a Cooler Master V750 SFX, which is not super high-end, but wasn’t cheap, either. It shouldn’t be developing issues after three months. Thankfully, it comes with a ten-year warranty, so it should be easy to get sorted, right?

Warranty woes

I looked at Cooler Master’s warranty, and for issues within the first two years you have to deal with the retailer. That would be Amazon in my case. So I looked at Amazon’s information on warranty issues. Their policy is that if it’s more than 30 days since purchase, you have to send it off to a third-party repair center and wait for them to diagnose and try to repair it. Here’s the kicker:

Usually repairs take up to 20 business days (including delivery time), but could take slightly longer

I use the computer for work, have upcoming LAN parties to go to, and generally can’t do without it for an entire month. That’s assuming they reproduce the issue: the PSU fan only turns on when it reaches a certain temperature, so if you just plug it in briefly it won’t exhibit any symptoms.

If I was going to do a warranty return, I’d need to buy a new PSU first to use while this one was away. If I’m spending £100+ on a PSU, then I’d be getting a better one that doesn’t have known issues with the fans. So when the Cooler Master eventually got returned I’d have no use for it. What a waste.

So the warranty is about as much use as a chocolate teapot. Good to know, I guess. If I wanted decent service, I should have probably used a real retailer, not Amazon. Lesson learnt.

Doing some research

If the warranty is useless to me, maybe I should just void it and try to fix it myself. I did some research online. Most of the results went like this:

if you’re not a trained professional you should not be opening up your PSU at all. There’s a lot of current that goes through it which will seriously hurt/main/kill you

it’s time consuming and potentially dangerous

or some other variety of doom and gloom. There were some actually useful results sprinkled in, though. A post on the smallformfactor.net forums details someone swapping out the fan on the 850W version of the same power supply because it was too noisy. It looks like the fan connector in the PSU is a two-pin connector, and they just used an off-the-shelf adapter to convert the standard four-pin case fan connector. It sounded a bit annoying to make it all fit, though.

A similar post on reddit showed basically the same upgrade, but identified the connector as a 2.54mm JST-XH. They crimped their own connector on, which feels a lot better than using a bulky connector. I do have a crimping set for JST connectors, but I absolutely hate doing them because they’re so fiddly and annoying. I’m not sure if I trust one of my crimps inside a power supply, either.

Looking at the pictures in those posts, I identified the fan as an Ong Hua HA9215VH12FD-F00. I searched to see if I could see any specifications for it. I couldn’t. But what I did get back as my first result was another Reddit post, this one titled “Getting rid of a HA9215SH12FD-F00 fan from your PSU”. It says something about the quality of a component when the first result is a post about getting rid of it because it’s annoying².

All of these mods seemed easy enough, and I’m reasonably confident in my ability to both discharge and avoid touching capacitors, so I probably wouldn’t die. I ordered a Noctua NF-A9x14 fan and some pre-made JST-XH connectors and waited for them to arrive.

Upgrade time

The replacement parts arrived one evening, so when I turned the computer off for the night I unplugged it from the mains, held the power button down for a while, and left it overnight for good measure. The next morning I popped open the case, disconnected and removed the PSU, gleefully tore the “warranty void if removed” sticker off, and opened it up.

Removing the fan was simple: unplug the JST connector and undo the screws holding it to the outer panel. I confirmed that my JST connectors were the right size, then started surgery on the Noctua fan. I carefully removed the heatshrink, cut off the normal fan connector, and separated out the four wires. A quick check of their FAQ confirmed the wiring colours: black was ground, yellow +12V, and blue and green used for speed control (which we’re not using in this instance). I clipped the blue and green wires off near the hub so they wouldn’t be in the way, then cut the yellow and black wires down to length, and attached the JST connector with a solder seal:

Old fan, new fan, burnt mouse mat

In the process I discovered my mouse mat doesn’t like being hit with a heat gun. Whoops. The solder seals are great: the solder in the center melts to form an electrical connection, the parts at the end grip the cable to provide mechanical strength, and the whole thing acts like heatshrink and keeps the connection insulated. A lot less fiddly than crimping JST connectors, and a lot smaller and cheaper than an adapter.

I installed the fan and reassembled the PSU. Then undid it all and tried again, as apparently the face the fan mounts to isn’t quite symmetrical and I’d installed the fan upside down. Connected everything back up, plugged the computer in, booted it up, and… nothing. The PSU doesn’t actually power the fan until it hits a certain temperature. I figured putting it under load would probably heat it up, so ran a graphics benchmark a few times. Eventually the fan spun up. Huzzah.

Soon the entire computer will be beige and brown

Peace at last

I measured the sound of the new fan: 43 dB. That’s a decrease of 20 dB. Due to the weird logarithmic properties of the dB scale that no one understands, that means it sounds about 4 times quieter to human ears. Big improvement!

It’s worth pointing out this isn’t a straight one-to-one upgrade. I don’t know the specs of the old fan in terms of airflow, and I’m just assuming that the Noctua will be good enough by virtue of being a decent fan. They also behave slightly differently as the power ramps up: the stock fan starts spinning at a lower voltage than the Noctua, which needs around 7V to get started properly³. I don’t think this will be an issue, as it’s effectively just putting a small step at the lower end of the fan curve. It might shorten the overall lifespan of the PSU, but from my point of view it failed after four months, so any extra time is a bonus.

I recorded some before/after audio, so you can hear the difference. I think there’s some amount of volume normalisation going on, so it’s not quite as stark a difference as in person, but it’s still noticeable.

Audio sample from the old fan

Audio sample from the new fan

And if you couldn’t hear it, here’s a visual representation:

Side-by-side comparison of the audio clips

The whole upgrade took about an hour (less time than writing this post about it!), and I even managed to avoid killing myself.

Opening the case and sticking my ear near to various components. High-tech stuff. ↩︎
On closer inspection it’s actually a slightly different model — there’s an S not a V in the middle there — but I’m going to assume that doesn’t change much on the quality/noise front. ↩︎
It then keeps spinning down to about 5V or so, it just needs enough power to initially get started. ↩︎

How tech companies failed to build the Star Trek computer

2025-07-16T00:00:00Z

A computer core room on the Enterprise-D

In most Star Trek series, the ship or station computer is ever-present in the background, waiting to be called on by the main characters¹. It nearly always does exactly the right thing, and there’s little limit to the functions it can perform. Take this mundane example from DS9:

KIRA: Computer, establish link with the Bajoran Medical Index for the Northwestern District.
COMPUTER: Link established.
KIRA: Access all information on Doctor Surmak Ren.
COMPUTER: There are no records matching that name.
KIRA: Try the Northeastern District, same search.
COMPUTER: Doctor Surmak Ren, currently serving as Chief Administrator of the Ilvian Medical Complex.
KIRA: Computer, open a channel to the Ilvian Medical Complex. Administrator’s office.

The computer is doing some kind of networking to a database only identified by name. It does a search and summarises the lack of results. It then repeats the process with another database, and succinctly announces the results. Finally, it opens a communication channel to a specific room in a facility, based only on its name.

This whole interaction is remarkably boring². Kira doesn’t have to know any URLs or API endpoints, or what protocol she wants to use. She doesn’t have to open a specific app and then login and then try the query again. She just says what she wants and the computer does it.

It seems like this should be one of the most easily obtainable bits of sci-fi wizardry with our current technology. We have multiple massive companies throwing lots of money at digital assistants, LLMs that are improving at an insane rate, but we’re somehow not even close to the usability or usefulness of the Trek computers. What gives?

Boring is, well, boring.

Larry Page once said something that might help explain it:

The Star Trek computer doesn’t seem that interesting. They ask it random questions, it thinks for a while. I think we can do better than that.

This is the same Larry Page that founded Google, whose mission statement is “to organize the world’s information and make it universally accessible and useful”. Of all people, surely he should find an omnipresent computer that can answer ‘random questions’ interesting?! It seems like it should be the epitome of Google’s mission!

Google’s “better than that” seems to have been to stuff LLMs into every product they can, even when you don’t want them there. Even when they’re worse than the normal content they displace. These things look exciting when they’re part of a scripted demo at Google I/O, but they fall flat and just get in the way when they’re exposed to the reality of day-to-day use.

The Star Trek computer is the opposite: it isn’t snazzy, but it is genuinely useful. That means it’s not an attractive target for the company execs who want marketing opportunities, and it’s not appealing for engineers who need to demonstrate “impact”. But even if Google did try to make the Trek computer, there are other problems…

Assistants need to be free

A significant amount of tech companies’ business models currently revolves around trapping users in walled gardens. They want you using their ecosystem; that way they get more data from you, and you’re more likely to spend more money on their other offerings that work together. There’s barely any incentive to allow any kind of interoperability with other platforms outside carefully contracted integrations.

I remember trying to help a family member move their photos from iCloud to Google Photos. At one point they turned around and said, exasperated, “why is this so hard? Aren’t they both in the cloud?!”. It’s easy to dismiss that as someone who hasn’t quite grasped the fundamental idea that “the cloud” is just someone else’s computers, but that’s not the whole story. There’s no reason why there shouldn’t be a quick and easy transfer: both services already allow uploading and downloading, there’s just no incentive for the companies involved to make it so³.

These kinds of misaligned incentives and walled garden business models cause even more problems when it comes to digital assistants. Siri is basically never going to be able to interact with, say, your Google Drive; ~~Bard~~ Gemini is never going to be able to send a message via iMessage. Even when there are appropriately blessed interactions, they’re so clunky. Can you imagine Captain Picard saying “Computer, ask the turbolift skill to take me to deck 5”?

Someone else’s computer

Software issues aside, there’s still a key difference between the Star Trek computers and our current batch of digital assistants: where they run. The Trek computers are all housed within the ship or station they serve; they can connect elsewhere to gather information, but they run entirely independently. If they go wrong, a local engineer can go in and fix things. While some of our assistants may have physical hardware in your home, they don’t work without a vast cloud apparatus behind them. If your Internet connection fails, they become paperweights. If the company running them decide to remove some functionality you depend on, you have no recourse.

That kind of helplessness isn’t limited to assistants, either. There’s a rapidly growing trend of being unable to modify or repair hardware you fully own and control. Part of this is just that they’re becoming more complex: it’s a lot harder to replace a microchip than a gear, but companies are also going out of their way to make it more difficult for users through draconian DRM regimes⁴ and aggressive intellectual property enforcement. If the US Navy can’t repair their own equipment because a corporation says so, what hope do consumers have?

We’re approaching a point where you don’t actually own anything. Software is cloud and subscription based, hardware is unrepairable. Even cars can be remotely updated and have features added or removed. The Federation wouldn’t allow a third party control over their ships⁵, so why are we so happy to put up with it in everything we consume?

A small ray of hope?

The most promising way of tackling all of these problems is through legislation. The EU’s Digital Market Act is an attempt to force ‘gatekeepers’ like Google, Apple and Meta, to allow third-party access to their services. It seems like a pretty reasonable approach, but the tech companies are unsurprisingly resisting it. Apple in particular have gone out of their way to refuse to comply, and when forced to do so have limited the functionality to people in Europe. Still, the DMA is a promising start, and if similar legislation is introduced (and robustly enforced) elsewhere it might start forcing companies to behave a bit better.

There are also smaller companies that actually do the right thing. Framework make laptops that are user-serviceable; Fairphone do the same for mobile phones. Smaller software companies provide useful, open APIs. The average person on the street will probably have never heard of these, unfortunately, but they do still exist. Maybe as the bigger tech companies tighten the screws more, people will turn to alternatives like this? Or maybe we’ll just keep accepting that our computers work for everyone but us?

Unless, of course, the computer is playing the role of the episode’s MacGuffin and has contracted space-computer-COVID or something, then it’s a lot less in-the-background. ↩︎
It’s almost like it only exists to move the plot along. ↩︎
You can generally export your data, thanks to a combination of legislation and efforts like Google’s “Data Liberation Front”, but I’ve never seen an export format that could then just be imported into an equivalent commercial product. ↩︎
Oh, you’ve changed the screen on your iPhone? Better hope it can do the secret handshake with the Apple hardware. ↩︎
I think there might actually have been an episode where that did in fact happen. We’ll just ignore that as a plot contrivance. ↩︎

Building a new Computer

2025-06-03T00:00:00Z

The finished PC. Cat pen for scale.

I recently¹ built a new computer, after exclusively using a laptop for three years. It’s also the first time I’ve departed from the usual combo of an Intel CPU and Nvidia GPU.

While the form factor of a laptop did make it amazingly handy for travelling and attending LAN events, it was starting to show its age and there was basically no sane upgrade path. The main problem was its 3060 mobile graphics card, which was okay for the first few years and then slowly descended into painful. At the time, the (fairly disappointing) 50-series had just been released, but hadn’t yet made it into laptops. Nvidia had stopped production on the 40-series beforehand, so there also weren’t any compelling options there, either.

That’s not to say there were no laptops at all that I could have upgraded to. There were. Just not really any that ticked all of my perfectly normal boxes like “run Linux”, “have at least 64GB of ram”, and “run modern games well”. Having to upgrade the entire system just because the graphics card was showing its age was a bit of a drag, too. So back to the land of desktop computers I went!

To try to preserve some of that convenience, I opted for a small form factor (SFF) case. The computer and all the accessories can fit inside a hand-luggage-sized flight case. More on that later, though.

Components, Choices, and Cramming

So what, exactly, is in this computer? The case is a Fractal Design Terra, which is a lovely little 10.4L case². My last desktop PC was a normal-sized Fractal Design case, which I liked a lot, and it seems like they’ve upped their game since then. The Terra is both pleasant to look at (just look at that wooden panel!), and a breeze to work in. The sides and top are fully and easily removable, giving you great access to everything inside³. I expected an SFF build to be fiddly, but the case made it feel about the same as a normal full-sized build⁴.

The case with sides and top off, and wires everywhere in desperate need of management.

Another nice feature of the case is the movable spine. I think this is relatively common in SFF cases, but it was new to me. You mount the graphics card on one side of a metal divider, and everything else on the other. The divider (or spine) can be moved side-to-side depending on what exactly you’re putting in the case.

As I mentioned earlier, this was my first departure from the Intel + Nvidia bandwagon. Nvidia’s 50 series was underwhelming, and Intel managed to put out a generation of chips that literally fried themselves. It seemed like a good time to try out AMD’s offering! I went for the newly released Radeon RX 9070XT graphics card, and a Ryzen 7 9800X3D processor⁵. The processor has a Thermalright AXP90 X47 Full heatsink on top of it, with a Noctua NF-A9 fan on top of that.

The motherboard is a Gigabyte B850I Aorus Pro, and it hosts 2 32GB Corsair Vengeance RAM modules, and a 2TB Crucial T705 NVMe drive. Powering it all is a Cooler Master V750 SFX. The PSU is modular to reduce the number of wires that need to be fitted in, but they’re still pretty big and bulky. I’m tempted by custom cables but they’re rather pricey, and you can’t actually see inside with the sides closed…

With the diminutive size of the case and all the components crammed in, there’s actually no room left over for case fans. The PSU, GPU and CPU all have fans attached, but that’s it. There are stories online of people having heat issues, but thankfully everything seems pretty happy in my setup. The components all draw in air from the sides, and the hot air passively vents out the top. If I keep the CPU under maximum load for a while then it starts to thermal throttle slightly, but the only time I’ve actually managed that is when compiling a kernel. Why was I compiling a kernel, you ask? Well, we’ll come to that.

But does it Linux?

I didn’t go into this build completely blind. I did a bit of reading and chatting, and it sounded like AMD drivers were pretty good on Linux these days. I didn’t check specifically if any of the components were supported.

The 9070XT was released on the 6th of March. I built my PC on the 26th of March. The first version of Mesa (the 3D graphics lib) that was generally stable with 9070XT cards landed in Arch on the 20th of March. If I did the build just one week earlier, I would’ve had a much less fun experience.

It still wasn’t quite perfectly smooth, though. When playing games I’d occasionally have issues. In some cases the screen just went blank and came back after switching windows, but in others the graphics drivers couldn’t recover and the PC needed rebooting. Fortunately the drivers are open source, and they have a public issue tracker hosted by the Freedesktop project. Searching through the issues, I found they’d already been reported (by another Arch user, of course), and there were various suggestions for work-arounds, as well as lots of work trying to reproduce the issue.

Within a week, an AMD developer had posted a set of patches that might address the issues, and asked people to test them. That’s fortunately pretty easy on Arch: you just clone the repository containing the PKGBUILD file, drop in the patches, and update the checksums for them. Then you start compiling, realise you didn’t tell it to use more than one CPU core, abort it, and start again but this time running on all cylinders. Soon enough I was running a patched 6.14 kernel and the problems stopped completely. Others reported similar outcomes, and the patches worked their way into the kernel proper.

I spent a few weeks having to compile a custom kernel every time I accidentally updated it (I should’ve just stopped pacman from touching the kernel for a bit…), then one day the patches didn’t apply because they’d been merged upstream. Since then everything has been perfect.

A friend commented that “this wouldn’t happen with Nvidia”. They meant it negatively, but I wholeheartedly agree! Maybe Nvidia have fewer launch bugs than AMD, but you absolutely wouldn’t be able to talk to their driver engineers on a public bug tracker, and get access to test patches that fix your issue. I’ll happily take a few bugs in exchange for a company that operates openly in a way consistent with the rest of the Linux community.

But does it travel?

Travel mode, engage!

So the computer works fine at home, but how do I get it to other places? I just shoved a laptop in a backpack⁶, but you can’t quite do that with a PC even one this size. I’d seen a few people at LANs who packed everything in flight cases, but they always seemed a bit unwieldy. Doing some research, though, I found that I’d just be able to squeeze everything into a flight case sized to be taken onto a plane as cabin baggage.

Peli (or Pelican in the US) are the most well known maker of flight cases, but I chose to go with Nanuk instead. Spec-wise they’re fairly similar. Nanuk are a bit cheaper. The killer difference for me, though, is that Nanuk publish STEP files of their cases. As someone with a 3D printer, giving me CAD models of things so that I can easily mod them is definitely a way to win my favour.

After lots of measuring and thinking and modelling I came up with an arrangement where everything could fit snugly into the case. The case has cutouts for the wheels and handles, which constrain what can go where. I ended up wanting the computer at the handle-end of the case to make best use of space, but that means it needs something to take its weight when the case is vertical. The solution was, of course, 3D printing.

Using the STEP files from Nanuk I designed an insert that spans across the case, with screw holes that line up with the ones in the flight case. I wasn’t sure it would be able to take the weight like that, so I also added in some supports in the other direction (running down to the bottom of the case, if it’s stood up). I ended up printing it in three parts, and it came out perfectly first time. I can’t emphasise how nice it is having CAD models instead of having to measure and guess at things.

With the support in place, I focused on cushioning the computer. I opted for 10mm thick EVA foam as it’s easy to obtain and work with, and doesn’t take up too much room. I used contact adhesive to glue the foam directly to the case and the 3D printed divider. There’s a piece that goes between the computer and the keyboard, so I printed some little 3D supports to hold that more firmly in place, and stuck those in with contact adhesive as well.

So how does it all hold up? It’s been to one LAN event so far, and it’s great. I think the flight case might actually be easier to carry than hefting a heavy backpack: the handles are sturdy and comfortable, and it has chunky wheels for pulling it around. It’s also actually easier to get everything set up when you can see it all laid out in the flight case and pull out what you need, and then the case can be tucked away out the way for the duration of the event.

Recently-ish. It may or may not have taken me a few months to get around to writing this post. ↩︎
Using litres to measure computer cases always feels wrong. Those are the units we use for water. Don’t put them near the computers! ↩︎
The case also has holes to put security screws in to stop all of these nice easily removable parts from being removable. Very handy when you’re leaving it unattended at a LAN. ↩︎
Which for me means it was good fun for about an hour, and then I got fed up and just wanted it to be done already. ↩︎
Three months in and I still can’t remember these random strings of numbers. Someone even explained the versioning scheme to me. ↩︎
Along with a portable monitor, mouse, keyboard, headset, mouse mat, kensington lock, power supply, cables, and controller. It was a heavy bag. ↩︎

Adventures in 3D printing

2023-09-17T00:00:00Z

The Sovol SV06.

I’d been idly considering getting a 3D printer for a while, but have only recently taken the plunge. I picked up a Sovol SV06 from Amazon for £199.99¹, which is a model commonly recommended for beginners. About three weeks later, I think I’ve finally finished fixing all the problems the printer has, and thought I’d document them.

Setup and out of the box performance

The setup of the printer itself was straight forward. Most parts are assembled, you just have to bolt the frame together, bolt the various parts to the frame, and connect some wires. The hex bits in the iFixit Mako Bit Set were a godsend for this, as the included hex keys were a bit flimsy.

Once everything is bolted and connected, you turn it on and immediately start looking around for the jet engine you can hear. The fans are loud. The instructions walk you through the initial calibration, which consists of:

Levelling the X-Axis gantry (where the print head moves). The printer does this by (gently) ramming the gantry up as far as it will go.
Adjusting the Z-offset of the print head. The printer has an inductive proximity sensor attached to the extruder, but it doesn’t know how high it is relative to the nozzle. The calibration process involves manually dialing in this offset while moving a piece of paper back and forth under the nozzle.
Levelling the bed. This is entirely automatic: the printer just probes a bunch of points on the bed with the proximity sensor and builds up a mesh it can use to compensate for the bed not being level.

After that’s done, the included SD card has the standard “Benchy” model on it, pre-sliced and ready to print. It came out looking good:

A nice, problem free Benchy. No dramatic irony here.

The noise. Oh god, the noise.

I set about printing a few more things, but the noise of the machine quickly got to me. It sits approximately 80cm from my ear, and between the fans and the noises it makes when moving it was driving me mad. The fan in the PSU seems to sit at 100% power regardless of temperature or load, and sounds about three times louder than my laptop’s fans do when they’re running at full tilt. Fortunately, someone had designed a printable PSU fan silencer that redirects the airflow (and most of the noise) from the fan. It doesn’t feel like it should help that much, but it does significantly reduce the noise as it claims. This was the first of many times I’d use the 3D printer to print parts for itself.

The other noise was a lot less straightforward. The linear rods that all three axes run on pass through several bearings. Sovol apparently don’t bother to apply any lubrication to these, so it sounds like an elephant is moving through a gravel pit when the printer is running. Some people online suggest rubbing lube on the rods and pushing the movable parts back and forth, but this just results in a load of lube caught on the dust filters of the bearings².

The solution to this, then, was to dismantle most of the printer to gain access to each of the ten bearings, and manually lubricate them. This was tedious and messy, but not actually that difficult. It doesn’t seem like the kind of thing you should have to do on a brand-new machine, but I guess you get what you pay for.

Speeeeeeed

3D printers are slow. The SV06 is not one of the faster ones. One simple way to increase the print speed is to change out the nozzle. The SV06 comes with a 0.4mm nozzle, which is pretty standard, but if you upgrade to a 0.6mm nozzle you can extrude more than twice the volume of plastic in the same amount of time³. The consensus among anonymous internet people is that if you’re using a modern slicer there isn’t much difference in print quality when doing this.

I dutifully ordered a new nozzle, and after it turned up set about installing it. This is mostly straight forward, aside from the complication that you’re meant to do it when the hot-end is hot. That makes sense: you want it be under the same thermal expansion it will be under during use, but the tool they provide to change the nozzle is all metal. So you have a relatively delicate operation that you have to do in a bit of a rush before the heat creeps all the way up to your hand.

With the new nozzle in place, the printer was noticeably faster. I didn’t notice any difference in print quality, either.

SD cards are not fun

Up until this point, my process for printing anything was to slice it on the computer, export the gcode file to an SD card, turn around and walk over to the printer, insert the SD card, and start the print from the LCD. I don’t particularly mind those steps, but the SD card slot on the Sovol is terrible. It doesn’t line up well to the hole in the case, doesn’t guide the card in well, and is all round a pain to use.⁴

To remove the sneaker-net element of this process, I ordered a Raspberry Pi and installed OctoPrint on it. OctoPrint provides a web interface to the printer (which it controls over USB), and most slicers can automatically export the gcode to an OctoPrint instance.

While OctoPrint itself is great, there was one small problem: if you connect anything to the USB port on the printer, it tries to draw 5V from it and “backpower” itself. It’s not meant to draw power from the USB port, it’s just not designed well. A lot of the cheaper 3D printers share this flaw, it seems. The fix here is to get a power blocker such as the one made by PortaPow that simply leaves the +5V line unconnected between the two ends. Presumably Sovol could fix this by adding a diode to the USB power line, but maybe that would push their costs too high?

After getting OctoPrint working, I printed a nice case for it to mount on the side of the printer. I slotted the Pi in, and when I powered it on again it didn’t boot. When I went to pick it up to debug the problem, I burnt my finger on the SD card⁵. Apparently if you break SD cards in a certain way, they can short out and get very hot. Fun! Maybe I shouldn’t have been using the no-brand card that came with the printer…

What do we do with a drunken bed?

I continued printing bits and bobs, but was starting to notice a new issue: if I was printing multiple copies of the same object, those on the right hand side of the bed often failed. OctoPrint has a nifty plugin that lets you cancel certain regions from the build, which saves it ruining everything, but only being able to print in certain places was annoying.

I ran through all the troubleshooting steps I could think of, including a foray into custom firmware with different bed levelling abilities, but nothing seemed to help. Another OctoPrint plugin later and I could see the problem:

This should probably be straight.

The orientation of the graphic is a bit confusing, but you can see how the right hand side of the bed is significantly higher than the left. There’s a total variance of just over 0.5mm, which is apparently enough to cause problems even with the auto bed levelling. I spoke to Sovol support, and eventually they suggested disassembling the print bed and measuring the aluminium spacers that hold the bed. Sure enough, they were all different heights:

You had one job…

There’s a 0.13mm variance in their heights, which doesn’t account for the 0.5mm seen in the bed mesh, but it’s a good starting point. Rather than go back and forth with Sovol support over the course of many days, I just ordered some nylock nuts and reinstalled the bed without spacers. The nuts hold the bed in place, while still allowing you to tighten or loosen the screws to adjust the height.

After five or six rounds of totally and utterly uneventful adjusting and re-leveling, I got to this point:

This is much more straight.

There’s only so much you can do when you only have five screws to adjust, but I’m pretty happy the variance is now under 0.15mm. That’s definitely in the “good enough” range that the bed leveling algorithm can compensate for.

Whoops

So, about that “totally and utterly uneventful adjusting” I did. To get at the screws that hold the bed in place, you have to remove the thin sheet that acts as the build surface. This attaches magnetically to the bed, so it’s easy to do, but I am lazy and decided to leave it off while I fiddled with the bed.

There’s a slight problem here, though: when it’s working out the bed mesh the printer uses the inductive proximity sensor. The inductive proximity sensor detects metal. The metal is in the removable sheet. The first time I tried to run the bed mesh, the printer rammed the extruder assembly into the bed at a decent speed and ended up at a rather nasty angle.

I checked over the extruder and found the heat break had bent:

This should also probably be straight.

I tried printing with it as-is, but the filament came out too thin and at an angle, which made the print go about as well as you’d expect. I ordered a replacement, installed it, and… nothing worked still.

At this point I was getting thoroughly fed up. There seemed to be one problem after another, and no good way to diagnose problems with the print not sticking (because there are a dozen or so different potential causes). After a lot of frustrated googling, I found a post on the Prusa forums that suggested cleaning the build sheet with dish soap. I’d cleaned it with IPA, but several people were saying that dish soap magically fixed issues that IPA couldn’t. I took the plate to the kitchen, gave it a wash, and the next print went down perfectly.

Growing a backbone

For a blissful period of about four days the printer was chugging along perfectly with no issues. Then it started making a weird noise. In a display of amazing restraint, I didn’t immediately throw the whole thing out the window. Looking at the printer, I could see that the cable running from the extruder assembly to the main board was sagging and rubbing on top of the print as the print head was moving around. I’m not sure what property of the cable was keeping it aloft before, but it apparently ran out after about three weeks.

Like most of the other problems with the SV06, this design flaw has been noted by others and worked around. I printed a cable chain and installed it⁶. Amusingly, while I was printing the chain, the cable dragged on the print and dislodged one of the pieces entirely before it was finished. Fortunately, it didn’t affect the neighbouring pieces, so I just had to run off a replacement for that one.

The difference is rather pronounced:

It feels like I own a 3D printer to print parts for my 3D printer…

If you can’t see it: in the first image the cable is sagging and actually ends up below the print bed. The individual links of the cable chain limit its freedom of movement, stopping it sagging.

The end?

Once again the printer is printing properly again. I’m sure there will be more problems, but hopefully I get at least a week or so before anything else goes wrong. Maybe I’ll print an “X days since the last SV06 problem” counter…

I think, if I had to do this all again, but with the knowledge I have now, I’d have stumped up the extra cash to get a Prusa MK3S+⁷. This is the original machine on which the SV06 (and a lot of other cheap imitations) is based. Some obvious benefits it has over the SV06:

The extruder cable runs on the outside of the machine, so won’t droop onto prints
The heated bed has copper embedded in it for use in the induction sensor, so it won’t crash into the bed if the build sheet is removed
They actually put lubricant in the bearings instead of shipping them bone dry
The bed is held in place with screws instead of poorly sized aluminium spacers, so you can adjust the height without having to take the whole thing apart
They don’t use the cheapest possible power supply and main board, so it doesn’t backpower off of USB devices or have the loudest fans known to mankind

Prusa also have a much better attitude towards 3D printing: they open source the hardware designs (which is why there are so many cheap clones), and they actually use the printers themselves. The plastic parts of an SV06 are injection moulded, but those on a Prusa printer are actually printed on a Prusa printer. Not only is it cool that they use their own products, it means they have to run them en-masse so they’re obviously invested in making them reliable. They also have a reputation for exceptional support.

Despite all the problems, I do enjoy having the printer. I’ll probably talk more about the prints I’ve done that weren’t for the 3D printer itself in the future.

The RRP is £279.99, Amazon discounted it down to £269.99 then offered a £70 voucher. The voucher says it expires at midnight, but it’s said that every day for the past three weeks… ↩︎
Which is exactly what another set of people said would happen. It was worth a try, though. ↩︎
This feels strange, but if you work out the areas of the nozzles it makes sense: a 0.4mm diameter nozzle has an area of 0.04πmm² (the radius is half the diameter, and the area of a circle is πr²), and a 0.6mm diameter nozzle has an area of 0.09πmm². Maths! ↩︎
At least it doesn’t eject the SD card across the room like this Ender 3 V2! ↩︎
My only 3D printer related injury so far. It’s impressive I can be around a 200 degree hot-end and somehow burn myself on a storage device. ↩︎
Well actually I printed 5 copies of their calibration piece until it was perfect, then printed the actual cable chain, then had to sand each of the individual links because they still weren’t good enough. God, I hate sanding. ↩︎
Or maybe I’d cave and get the newer, shinier, much more expensive MK4. That wouldn’t be out of character. No, I didn’t just check my bank balance. You’re imagining things. ↩︎

Apple, Google and aligned incentives

2020-10-17T00:00:00Z

The HTC Dream, the first phone released running Android.

For the past decade I’ve exclusively used Android phones. I got the HTC Dream (aka the T-Mobile G1) shortly after it came out, and dutifully upgraded every 1-2 years. In that timespan I used Android as the basis for my Master’s Thesis, took a job on the Android team at Google, and eventually became a contractor specialising in Android app development. So when I switched to using an iPhone earlier this year a few people were surprised¹.

The good old days

When Android was announced in 2007 – alongside the formation of the Open Handset Alliance – it was positioned as a bastion of openness: it would be built on open standards and the operating system would be open source. At the time iPhones were strongly coupled to iTunes and Apple was exercising strict control over what app developers could do.

When the HTC Dream was released it lived up to expectations. You could write apps for it without shelling out for a Mac! You could get root access, and it was running Linux under the hood! A whole ecosystem of custom firmwares and bootloaders started to appear, thanks to the open source nature of the OS. It shipped with some Google apps, but they were just normal apps that served as examples of what could be done.

After the Dream came a line of Nexus devices. These were Android’s flagship devices, designed to show off what a good Android phone should look like. Both the hardware and software releases tended to feature interesting, useful upgrades. Some of the original open source apps were replaced with closed source, Google proprietary ones, but that was OK - the open source versions lived on in the open source project as examples of what you could do. The devices allowed flashing custom firmware, and the OS source was always released… eventually.

The downfall

The Pixel and Pixel XL

Over time, Android has got less and less free. The Nexus line of phones gave way to the Pixel range, which got rid of the clearly demarcated border where Android ended and Google began. The Android 11 highlights list is dotted with sections that say “On Pixel devices…”, and every single one is a software feature that could be implemented on any device, but Google have decided to keep it proprietary instead of releasing it as part of the open source platform.

At the same time more and more functionality has been added to Google Play Services. This was originally a shared location for Google specific services - in 2012 it merely handled some Google+ functionality and dealing with OAuth for Google accounts. These days it contains a huge swathe of Google services, as well as platform functionality such as push notifications, barcode scanning, geolocation, and so on. Google Play Services isn’t part of the Android Open Source Project, and is only available under license from Google. You can’t really have a device without these functions, so as a manufacturer you have the choice between agreeing to whatever terms Google requires² or spending an awful lot of development time creating an alternative.

While these are fairly abstract arguments about what a free platform should look like, during the same period there has been a marked restriction in how you can actually use Android devices – both as an end-user and as a developer. iOS has always had very stark restrictions on what apps can do in the background; Android started its life allowing pretty much anything, like any good general purpose computing device. This inevitably lead to lots of apps doing lots of things that ranged from stupid to mildly suboptimal, creating a tragedy of the commons amongst apps. The victim was the phone’s battery life, and Google’s solution was a progressive series of restrictions on what apps can do and when. This includes limits on when push notifications are delivered to a device, how frequently apps can wake up, and so forth. Some of these can be bypassed by the end-user, but not all, and the process is fairly cumbersome.

Aligned incentives

From my point of view, Android and iOS are now pretty much in a similar place. They’re not general purpose computers, but app consoles: much like games consoles they consist of hardware and software that the user lacks control over but accepts in order to access the library of apps/games.

Given there’s no clear winner between them in terms of hardware and software, my decision came down to a more holistic question: how aligned are their incentives to my own? Apple is a product company: they make their money by producing shiny things that people want to purchase; Google is an advertising company: they make their money by using my personal information to show me targeted adverts.

For Google, Android was originally a strategic move to ensure that Apple couldn’t dominate the mobile web, and by extension the revenue from ads. As a company, there’s nothing to really push them forward in any particular direction other than one that facilitates advertising. Of course, Google employs tonnes of good people who want to do good things which counterbalances this, but I’d still prefer to deal with a company that has an intrinsic motivation to do things I want them to do, rather than one forced to by regulation, custom, or the good intent of their employees.

So the decision became obvious: if I have no strong opinions about the software and hardware, Apple is the clear winner because their incentives are a lot better aligned to mine.

Image credits

Photo	Creator	Licence	Source
HTC Dream	Akela NDE	CC BY-SA 3.0	Wikimedia
Pixel and Pixel XL	Maurizio Pesce from Milan, Italia	CC BY 2.0	Wikimedia

Or, at least, politely feigned surprise. ↩︎
And Google’s terms were particularly onerous: as well as requiring Chrome and Google Search to be preinstalled, they prevented manufacturers from selling any devices powered by alternative versions of Android - e.g., Samsung wouldn’t be allowed to sell a refrigerator that ran Amazon’s FireOS. The European Union handed Google a $5,000,000,000 fine for this anti-competitive behaviour, which Google are still in the process of contesting. ↩︎