Chameth.com - posts like g15-ram-upgrade, reverse-engineering-arctis-pro-wireless-headset but not break-everything-fuzz-testing, sense-api, why-you-should-be-using-https

Upgrading the RAM in a Dell G15 laptop

2023-07-29T00:00:00Z

The Dell G15

I currently use a Dell G15 laptop for work. It has served me well for a little over a year, but recently it has been struggling a little with my day-to-day workload. It came with 32GB of RAM — the highest possible specification at the time¹ — but that is apparently no longer enough for me.

For a recent project, I was working on a Rust library used in an Android app. That meant running the usual glut of Android tools (Android Studio, an emulator and at least one Gradle daemon) alongside a normal IDE (IntelliJ IDEA). Throw in a web browser and a couple of electron apps, and I often managed to use all 32GB.

When you start swapping memory out to an encrypted disk — even an SSD — it doesn’t make for great performance. At first, I tried to work around this by enabling the Linux out-of-memory (OOM) killer, but it turns out that it’s not too good with Electron apps: it will kill the large browser process, but then the small Electron wrapper will just respawn it.

Can it be upgraded or not?

The obvious solution to not having enough RAM is to add more RAM. A quick look in the manual showed this might not be possible, though. The manual includes the following “Memory specifications” table:

Description	Values
Memory slots	Two SODIMM slots
Memory type	DDR5
Memory speed	4800
Maximum memory configuration	32GB
Minimum memory configuration	8GB
Memory size per slot	8GB or 16GB
Memory configurations supported	8 GB, 1 x 8 GB, DDR5, 4800 MHz 16 GB, 1 x 16 GB, DDR5, 4800 MHz 16 GB, 2 x 8 GB, DDR5, 4800 MHz, dual-channel 32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel

That unambiguously says that an upgrade from 32GB is not possible. I gave up.

Later though, I was complaining about memory issues to a friend, and he pointed out a Dell forum thread where a couple of people claim to have successfully installed dual-channel 32GB modules. Since the alternative was getting an entire new PC after only a year, I decided to give it a go.

The upgrade attempt

I ordered a pair of Crucial 32GB DDR5-4800 SODIMMs, and after they turned up dismantled the laptop. The G15 comes apart pretty normally: there are uncovered screws on the bottom holding the lower part of the case on. With those removed and some gentle prying, it pops off, and you get access to the battery, GPU and motherboard.

The first thing I saw was this:

The G15 motherboard adamantly proclaiming that it doesn’t want 32GB SODIMMs

Not one but two labels that indicate it will only accept 8GB or 16GB modules. Oh well, what’s the worst that can happen?

Oops?

I dutifully installed the new modules, reconnected the battery and put the case back together. I pressed the power button, and… nothing. None of the usual garish lights that immediately come on, no screen output, just a dead laptop. After reading some more of the user manual, I found that there is a tiny status LED on the side next to the ethernet port. Forcing the laptop to power off and back on again, the status LED blinked a distress code at me: 2 amber blinks, 4 white blinks. The manual says that is — unsurprisingly — a memory fault.

I figured at this point that the manual and labels on the motherboard were probably right. I took the laptop apart again, reinstalled the original 2x16GB modules, reassembled it, and pressed the power button. It didn’t boot. I don’t spend a lot of time fiddling inside computers, but I’ve done it enough that I’m reasonably confident I can’t entirely break a computer while swapping some RAM modules. I took to Googling², and found an interesting article that said Dell laptops don’t like to boot after RAM changes unless you clear the CMOS by popping out the battery for 15 minutes.

I opened the laptop up, and looked around for the CMOS battery. There wasn’t one. Turns out they don’t exist any more. I left the main battery disconnected for a while to see if it would help, and it didn’t.

Unexpected success

I started to get worried: if I couldn’t fix this, I wouldn’t be able to work until I got a new PC, and that wasn’t really in my budget at the minute. I sat reading old forum threads and help guides³, none of which were actually useful. Out of nowhere, though, the laptop booted up.

Naturally, I immediately shut the laptop down again, opened it up, and switched back to the new RAM modules. Then I turned it on again and sat waiting. After about 15 minutes of it looking totally dead, it turned on and showed a BIOS warning about the hardware configuration being changed. It then booted perfectly normally, and all 64GB of RAM was visible and usable.

My theory is that the forum threads were right: Dell laptops are funny about RAM upgrades. But somehow in removing the physical CMOS battery, they’ve kept the same “you have to wait 15 minutes” behaviour just without any indication that’s what’s happening. Regardless, I now have enough RAM even for the greediest of IDEs and Electron apps.

Bizarrely, the maximum spec has decreased to 16GB since then. ↩︎
In the generic sense. I use Kagi these days. ↩︎
On my phone because, y’know, the laptop was busted. ↩︎

Reverse engineering an Arctis Pro Wireless Headset

2021-06-12T00:00:00Z

The Arctis Pro Wireless Headset.

For the last year and a bit, I’ve been using a SteelSeries Arctis Pro Wireless Headset for gaming and talking to friends. It’s a fine headset, but because there’s an always-on receiver there’s no way to detect if the headset is turned on or not from the desktop.

Whenever I start using the headset, I set my desktop’s sound to go to the headset, and then when I stop using the headset I set it to go back to speakers. It doesn’t take more than a second, but some days I might put the headset on a dozen times as I’m on calls, or if it’s noisy outside, etc. That means it’s probably worth at least a few hours of my time trying to automate it.

At first, I hoped I’d be able to tell from the state of the USB device whether there was a headset connected but nothing at all changed when flipping it on and off. Then I went hunting for existing open source tools that might work with it and found that while people have reverse engineered many of the older Arctis headsets, no one has done the same for the Pro Wireless. I finished off with a search to see if anyone had documented the wire protocol even if there was no nice open source software to go with it; I came up short there, too. Looks like I’d have to do it myself.

Capturing data with WireShark

The headset exposes a Human Interface Device (HID), and the wire protocols for earlier versions of the Arctis series looked to be very simple messages passed over the HID connection. It should therefore be fairly easy to use WireShark to capture the data being sent and received by the official SteelSeries application¹.

After setting up WireShark and making it record only the headset’s HID connection, it quickly became apparent that the software was sending three different requests each second, over and over again:

Wireshark, showing a packet capture of a SET_REPORT request from the host to the headset

The packets we’re interested in are the SET_REPORT Request frames sent from the host to the device. Wireshark understands the HID protocol, so it nicely shows us the raw HID data; in the screenshot this is 0x40AA (ignoring the trailing zero bytes). The other requests sent immediately after have 0x41AA and 0x42AA payloads — clearly the first byte is indicating which piece of data is being requested.

The responses to these requests come back in an URB_INTERRUPT in frame:

Wireshark, showing a packet capture of the headset’s response to the earlier request

So the answer to our first request appears to be 0x04. The second response is 0x0402 and the third is 0x04 again. The first thing I tried doing was popping the spare battery out of the charger. The response to the 0x42AA request changed from 0x04 to 0x00 - that’s certainly clear enough! After a bit of waiting around, the battery in my headset dropped from full on the display to three bars, and at that point the 0x40AA response dropped from 0x04 to 0x03. The display on the receiver shows battery state as four bars, and it appears the wire protocol directly corresponds to that particular representation.

That left the 0x41AA request as an unknown. I tried everything I could think of, but it stubbornly kept returning 0x0402. I enlisted a friend who has the same headset to run some hacky Go code and report his values, and he also got a 0x0402 response. As I explained that I couldn’t figure out what these values are, he reported back that turning his headset off made the response change to 0x0202. In all my testing, I’d forgotten to try turning the headset off! That’s the one thing I was actually trying to detect, as well. Thanks, Simon, for helping me get past that bit of stupidity!

I still don’t know what the second byte of the response is, or whether there are other values than 0x04 for on and 0x02 for off, but I’m happy enough to label it as “device status” and move on.

Exploring other features

The software allows you to tweak a bunch of different settings:

SteelSeries Good Game software, showing the advanced headset settings

I went through each one and fiddled with all the values, recording the requests in WireShark as I did so. It turns out the protocol is very simplistic - the wire protocol directly corresponds to the UI elements in the software (or on the receiver, if you navigate through its menus). For example, the software allows you to set the “Headset auto shutoff” value in increments of 10 minutes. You might usually expect this to be converted to seconds or something similar before being passed to the device, but on the wire it’s actually sent as 0x00 for off, 0x01 for 10 minutes, up through to 0x0C for the maximum of 120 minutes.

All the dropdown options seem to function this way — if you pick the 6th option then the request payload will be an 0x06 byte. The sliders have fixed positions they snap to and function similarly: for the two brightness sliders pictured they snap to 11 positions and on the wire these range from 0x00 for off to 0x0A for the maximum.

At this point I was well past my goal of being able to detect whether the headset was on or off, and I was now just trying to see if I could figure out enough of the protocol that I could reimplement the control software on Linux if I ever wanted to. Just as I was about to close the app, something caught my eye: there are integrations with games and other software that can display information on the receiver’s OLED display!

There’s an official API for this, but it involves sending JSON to a webserver which runs as part of their app². That doesn’t feel very nice, and definitely won’t work for me on Linux, so I started a new WireShark session and took some captures while I spoke to myself on Discord.

Decoding pixels

The frames sent to the device whenever Discord showed a notification had a 1060 byte payload. The display on the receiver is 140 pixels wide³ and each pixel can only seem to be on or off, so I figured each bit in the payload corresponded to one bit of the output. I exported the data to binary in the hope that I could visually see what was going on - in theory if I line wrap the data at 140 characters it should look vaguely like the final output. Unfortunately, it did not. There was roughly the right number of high bits, but no amount of fiddling with them in a text editor could give me a coherent picture.

Instead, I wrote some code to write different values to the device. Starting with a payload of all zeroes and gradually increasing a bit at a time every second. After the first few seconds, I saw a line of pixels being drawn downwards on the left of the screen; had I just got the axes the wrong way around? After the first eight pixels lit up, though, they jumped over to the next column. The actual addressing scheme looks something like this:

Diagram of how pixels are addressed on the receiver’s OLED display

So the first 140 bytes given the pixels for the first 8 rows, the next 140 bytes fill in the 8 rows below that, and so on and so forth. Armed with this information I wrote a simple program to read an image and output it to the display:

Headset receiver displaying a custom Hello World message

At this point I was thinking about trying to get Doom rendering on the screen, but I couldn’t find anything nicely hackable that would let me grab the output and pass it on to the receiver. Instead, I decided to try a GIF decoder and before very long had a nice little animated display:

Protocol reference

All the HID messages have a single byte that determines the message type, then an 0xAA byte, then any payload required by the command. These are the ones I’ve figured out:

Byte	Command	Payload
`0x09`	Save changes	None.
`0x10`	Request firmware version(?)	None.
`0x27`	Volume limiter	`0x00` for off, `0x01` for on.
`0x2E`	Equalizer preset	ID of the equalizer preset to use.
`0x39`	Sidetone level	`0x00` for lowest to `0x09` for highest.
`0x3C`	Set headset timeout	Timeout, as a number of 10 minutes. `0x00` for off to `0x0C` for 120 mins.
`0x3E`	Mic mute LED brightness	`0x00` for lowest to `0x0A` for highest.
`0x40`	Request headset battery	None.
`0x41`	Request device status	None.
`0x42`	Request receiver battery	None.
`0x51`	Surround sound mode	`0x00` for off, `0x01` for on.
`0x62`	Auto-start Bluetooth	`0x00` for off, `0x01` for on.
`0x63`	Auto-mute game audio during calls	`0x00` for off, `0x01` for on.
`0x85`	OLED brightness	`0x00` for lowest to `0x0A` for highest.
`0x83`	Equalizer	(Not yet decoded)
`0x89`	Screensaver mode	`0x00` to dim, `0x01` for off, `0x02` for screensaver.
`0xD2`	Render image	Pixel array as described above.

Some of these I’ve not dug too much into because they didn’t seem very interesting. If you have an Arctis Pro Wireless and figure anything more out, let me know, and I’ll update the list.

If you just want to check device state like I originally did, I’ve contributed support for this headset to the excellent HeadsetControl project. It should be in the next release.

Unfortunately (as you’d expect) their application only runs on Windows, so this process involved an annoying amount of rebooting to Windows, fleeing back to Linux, and then realising I hadn’t actually recorded enough to figure it out and repeating. ↩︎
You can also send lisp to the webserver, and it will execute it. No comment. ↩︎
I know this not because it’s mentioned in the technical specs (it’s not), but because I took a photo and counted them out one by one. ↩︎